One of the reasons I picked Rock Valley Fence and Deck to install a chain link fence in my back yard is the positive comments that I heard from previous customers. I was not disappointed. After my initial meeting with ‘Scot’, I knew I was working with professionals. His suggestions proved valuable and added to my overall satisfaction with the end result.
The installation proceeded without a hitch and the fence looked great! However, it is what the team did after the install that I believe needs to be mentioned. Prior to installing the fence, I had to have three trees removed. The company that performed this work needed to remove part of a wood fence with gate at the front of my property. Once the job was finished, they reinstalled the fence. Unfortunately, the gate no longer worked properly.
At the time the Rock Valley fence and deck team arrived, they noticed this problem. I said that I would need to take care of it. However, once the chain link fence was completed and the installers had left, I noticed that the gate on the wooden fence had been fixed as well!
In this day and age, you hope that when you hire someone to do a job, they will do it correctly. It is truly refreshing to find a company that actually does more than what they need to do. At Rock Valley Fence and Deck, they are taking the term customer satisfaction to a whole new level!
-Ron Malstaff, 2018